A world-class team, without the overhead.
Tap into highly trained virtual assistants for admin, customer support, scheduling, and operations — staffed, managed, and scaled by UpPluck.
What you get
Built to deliver outcomes — fast.
Vetted Talent
Hand-picked specialists matched to your industry and workflow.
Dedicated Support
Long-term assistants who learn your business and grow with you.
Flexible Scaling
Scale up or down on demand without recruiting headaches.
How it works
From kickoff to results.
Scope
We define the role, deliverables, and success metrics with you.
Match
Our recruiters present pre-vetted candidates from our talent pool.
Onboard
We handle systems, SOPs, and training so they're productive day one.
Manage
Ongoing QA, performance reviews, and replacement guarantee.
Why it works
A complete, hands-off engine.
We deploy, integrate, and operate the system for you. You focus on the business — we handle the lift.
- Coverage across time zones and business hours
- Customer support, admin, scheduling, sales ops & more
- Onboarding and SOP creation handled by UpPluck
- Replace one VA with another in days, not months
Use cases
Where it shines.
Executive Support
Inbox, calendar, and travel managed by a dedicated EA.
Customer Service
24/5 ticket, chat, and phone support with KPI reporting.
Sales Operations
CRM hygiene, list building, and outbound prospecting at scale.
FAQ
Common questions.
How are VAs vetted?+
Each VA passes a multi-stage screen including skills tests, English proficiency, and live work simulation.
Do I manage the VA directly?+
Yes — they work as a dedicated extension of your team. UpPluck provides oversight and replacement support.
What if it's not the right fit?+
We replace your VA at no extra cost and re-onboard with the existing SOPs.
Savings Calculator
See what you'd save.
The real cost of a Massachusetts hire isn't just the wage — it's the taxes, insurance, benefits, training, and equipment on top. Compare side-by-side.
Your UpPluck VA
$1,775/mo
$10/hr × 40 hrs/wk · $21,300/yr all-in.
Includes $500 flat recruitment fee (12-month).
- No payroll taxes
- No workers' comp or unemployment
- No benefits, PTO, or equipment costs
- No training or equipment fees
True cost — local MA hire
Comparable W-2 role at $26/hr (40 hrs/wk). MA minimum wage: $22.00/hr.
You save with UpPluck
$56,861/yr
$4,738/mo · ~73% less than hiring local.
Same work. A fraction of the overhead.
1.25–1.4×
True cost multiplier on top of wages once taxes, benefits, and overhead are added.
— SHRM / MIT Sloan
$4,700
Average cost-per-hire for a US employee — before they work a single hour.
— SHRM Talent Acquisition Report
$15.00
Massachusetts minimum wage. Add ~30% in employer burden = $19.50+/hr real cost.
— mass.gov
Estimates based on Massachusetts statutory rates and industry averages (FICA, MA SUTA new-employer rate, MA PFML, ACA health benefit, 10 PTO + 10 holidays, average onboarding/equipment/recruiting costs). Your actual costs may vary. Not legal or tax advice.
Why UpPluck
Why top companies choose our virtual teams.
We handle everything so you can focus on growing your business.
Massive Cost Savings
Cut staffing costs by 70–80% without sacrificing quality. Pay $5–$15/hr instead of $40–$80/hr for the same expertise.
Pre-Vetted Talent
Every VA is rigorously screened, interviewed, and verified. Only the top 3% make it through our selection process.
Fully Managed Service
We handle onboarding, payroll, compliance, and ongoing support. You just assign tasks and watch them get done.
Risk-Free Hiring
Not satisfied? We'll find a replacement at no additional cost. Your satisfaction is guaranteed.
Global Talent Pool
Access skilled professionals from around the world. Get work done across every time zone.
Scale Instantly
Need more help? Add team members in days, not months. Scale up or down based on your needs.
Fully Managed
We never leave your side.
Fully managed service means you focus on your business while we handle everything else.
Complete Payroll Management
We handle all payroll processing, tax withholdings, and payments. You never deal with payment logistics.
Vacation & Holiday Pay
All vacation days, holidays, and personal days are covered by us — not your budget.
Equipment & Hardware
We provide computers, software licenses, and all necessary equipment. Zero capital investment required.
Activity Monitoring
Real-time activity tracking and productivity monitoring to ensure you get maximum value.
Continuous Training
Ongoing skills development and upskilling to keep your team at peak performance.
Quality & Accountability
Regular performance reviews and quality checks ensure consistent, excellent service delivery.
You simply pay one hourly rate.
All the benefits of a full-time employee without any of the overhead. No hidden fees, no surprises — just world-class talent at a fraction of the cost.